About us
Earth Water Partners is a leading provider of testing drinking water, consultation, backflow prevention and repair services in the US. With our expertise and commitment to excellence, we ensure that your water is safe, clean, and compliant with industry standards.
Our team of highly skilled professionals is dedicated to delivering reliable and efficient solutions for all your water testing and backflow prevention needs. We pride ourselves on our attention to detail, personalized approach, and exceptional customer service. Trust Earth Water Partners to protect your water supply and provide you with the peace of mind you deserve.
Julian Kelly (CEO) is not only a practitioner but a recognized authority in the industry, holding a Certified Public Manager certificate and a Certified Water Professional certificate. combination of academic excellence and professional certifications underscores Julian's commitment to continuous learning and expertise in water management.With over 15 years of dedicated experience in the water services industry, Julian Kelly is a seasoned professional committed to ensuring the highest standards of water quality and safety.
Earth Water Partners Policy and Guidelines
1. Purpose Our company is committed to ensuring the highest standards in water quality testing, analytical data provision, and backflow inspection and repair services. This policy outlines the guidelines that govern our operations to guarantee the safety and well-being of our clients. 2. Water Quality Testing and Analytical Data 2.1 Testing Procedures All water testing procedures will adhere to industry standards and regulations. Samples will be collected using approved methods to ensure accuracy and reliability. 2.2 Analytical Data Analytical reports will be provided promptly and will include comprehensive information on water quality parameters. The results will be communicated clearly and accurately to clients. 2.3 Consultation Services Our team will provide expert consultation to clients on interpreting water quality results. Recommendations for improving water quality will be based on scientific analysis and tailored to meet individual client needs. 3. Backflow Inspection and Repair 3.1 Inspection Procedures Backflow inspections will be conducted by certified and trained personnel. Inspections will comply with local, state, and national regulations. 3.2 Repair Services If backflow issues are identified, our team will provide prompt and efficient repair services. Repairs will be conducted using approved materials and methods to ensure long-term reliability. 4. Confidentiality and Data Security 4.1 Client Information All client information, including test results and consultation records, will be treated with utmost confidentiality. Access to client data will be restricted to authorized personnel only. 4.2 Data Security Our company will implement robust data security measures to protect client information from unauthorized access or disclosure. 5. Customer Service 5.1 Communication Our team will maintain open and transparent communication with clients throughout the testing, consultation, and repair processes. Clients will be informed of any delays or changes to scheduled services promptly. 5.2 Client Feedback We value client feedback and will use it to continuously improve our services. Clients are encouraged to provide feedback on their experiences with our company. 6. Compliance with Regulations 6.1 Regulatory Compliance Our company will adhere to all relevant local, state, and national regulations governing water quality testing, consultation, and backflow services. By adhering to these policies and guidelines, our company aims to provide exceptional services while prioritizing the health and satisfaction of our clients. Any updates or changes to these policies will be communicated to all stakeholders promptly.